What are the requirements?
- It is highly recommended that you review Modules 1, 2 & 3
- Eeverything is provided and we recommend that you use the downloadable PDF workbook
What am I going to get from this course?
- Over 11 lectures and 3 hours of content!
- Learn how to manage emotions when you are hooked/upset and how to stay calm in the conversation
- Understand the difference between assertiveness and aggression
- Understand the difference between assertiveness and aggression
- Identify challenging interactions and how to avoid/prevent/ minimize them before they happen
What is the target audience?
- If you're interested in taking your communications to the next level, to be able to communicate openly, honestly. Whether a novice or a professional, this course is designed to elevate your communications skills to successfully handle any conversation in a respectful manner. This course in not designed for those looking to learn the English language.